Order Terms and Conditions
At Environmed Online an order is a Sales Contract. An order placed online is a sales contract between Environmed Research Inc. hereafter called the Seller and you, the Buyer. By placing an order online, you are entering a sales contract with the Seller. Both parties accept duties and obligations. By placing an order online, the Buyer acknowledges and agrees to the following terms and conditions of sale.
Payment for products ordered online shall be paid in advance of the order shipment by Pay Pal which accepts credit cards. A paid order is a contract that cannot be cancelled without permission from us, the seller. The Buyer warrants that payments made by Pay Pal and/or credit card banks are final and binding on the buyer and cannot be refunded by charge back.
Post Office Delivery Canada Post and the US Postal Service determine the time it takes to deliver your order. Post Office performance is beyond our control. You will receive a link to tracking information by email that includes an expected delivery date. Overall, Post Office is excellent; however, occasionally, shipments are delayed but rarely are lost. Delivery time can be prolonged by longer distance, adverse weather and problems with your local postal delivery arrangements. Shipments to the US also can be delayed by US customs.
Receiving Shipment By placing an order, the Buyer warrants that the delivery address is complete and correct and that he or she will be available to receive the shipment or will delegate the responsibility of receiving the shipment to a responsible party.
All costs incurred by failed delivery to the address supplied by the Buyer will be paid by the Buyer. The seller accepts no responsibility for the cost of goods when delivery is refused by the buyer, lost by the Post Office, or for goods stolen or damaged. The buyer will receive ample notification by email of the order shipment and will also receive tracking information from Canada Post which applies to both Canadian and US deliveries.
No Returns Our products and services are high quality and designed for thoughtful and considerate people. Returns are costly both to you and to Alpha Online and our goal is to lower costs by avoiding returns. If you are a new user and you are not sure about using the Alpha Nutrient formulas, be sure to read the product information carefully. We recommend ordering a 500 Gram jar of the formula or a Starter Pack (which includes a 500 Gram jar) so that you have complete information about formula use and smaller amount of the formula to evaluate before you order a larger quantity. Please note all discounted sales are final with no return privileges. In rare cases, we do accept returns of unopened, undamaged formula jars within 10 days of shipment. You must contact us by email and provide detailed information to request return authorization.
Warranty against Defects of Products The Seller warrants that the Products are fit for their intended purpose when stored and used correctly. All user information is posted online and should be read before an order is placed. If the Buyer fails to notify the Seller within 5 days and the products are already in use, the Products are deemed to have been accepted and cannot be returned for credit.
There is no warranty expressed or implied pertaining to the use of information supplied or the use of nutrients formulas. The Buyer accepts responsibility for the proper storage and use of nutrient formulas and will seek professional supervision whenever necessary.